Isabel Perry, DEPT: Your new customer journey is half human, half AI

Isabel Perry, DEPT

Your new customer journey is half human, half AI

Drawing on her front-row seat to how the world's fastest-moving brands are navigating the age of acceleration, Isabel Perry cuts through the AI noise to ask what actually matters for marketers. Her central provocation: focus on what doesn't change. Agentic AI is transforming how brands operate, but customers still want quality, convenience, and connection. The brands pulling ahead are finding new paths to growth rooted in solving for real human problems.

Your new customer journey is half human, half AI